Everyone is different, whether that is your personality, buoyancy, coordination or an underlying condition, private one-to-one lessons are tailored to your specific, individual needs
The individual, dedicated and close attention that comes with one-to-one lessons means they are perfect for those that require a focus on a specific skill or that need more attention and reassurance than a group lesson can provide
Yes, if your baby has hiccoughs or is coughing then submerging must wait until they have passed. A drink of water (not from the pool!) will sometimes help, or if you are still breast feeding that is the quickest and most effective way of stopping them.
Me or my child/baby are feeling unwell, can we still attend? (all sports)admin2020-05-30T16:24:54+00:00
We’re not doctors, so if you’re in any doubt always seek medical advice either by calling 111 (non-emergency), 999 (emergency) or your GP.
That said, if you or your child has a cold (e.g. a green blocked or runny nose) then swimming could result in sinus pain and unpleasant submerging experiences. Similarly, the infection may have spread to the ears which will be exaggerated by submerging. If you’re not swimming, then these are less of an issue.
We do not recommend any sport if the infection has moved to the throat or chest. If the adult or child in question has a sore throat and/or a chesty cough it’s best to rest up and recover quicker than to try and ‘push through’.
Please note, if you have any contagious infection (such as Chicken Pox) you must not come swimming until you are no longer contagious.
Important: – if the child or adult in question has suffered from diarrhoea in the last 48 hours you must remain at home.
Any child over 2 years old (so adults too!) can start to wear goggles. For comfort, we recommend a dedicated age-specific-sized pair of goggles with a fixed nose bridge for children (i.e. not adjustable) with a permanent gasket (cushioning) around the eye socket (i.e. not the plastic ‘bands’ that can fall off).
We also practice going under the water without goggles, mainly for safety but also if you’d like an underwater photograph they’ll look much better without goggles
Are your instructors lifesaving qualified? (Swimming)admin2020-05-30T15:49:15+00:00
All Typhoon swimming instructors hold a minimum of the Royal Life Saving Society’s ‘NRASTC ‘ lifesaving qualification and we run regular staff training to ensure all aspects of our instructors lifesaving knowledge is kept up to date
When should I feed my child or baby? (all sports)admin2020-05-30T15:43:45+00:00
Nope! We have many adults who can’t swim – you can stand or crouch in all of our pools. There will come a point where you need to submerge simultaneously with your baby/toddler but our friendly instructors will be in the water to help you every step of the way (or adapt anything you are not comfortable with).
Does my baby need to have completed their immunisations? (Tots specific)admin2020-05-30T15:32:01+00:00
We require at least one accompanying adult to be in the water with your child. Our instructor will also be in the water to help and assist you, but you (or someone else) will need to get in the pool – don’t worry our Tots’ lessons take place in the shallow end of the pool and it’s an excellent activity to bond over.
What do you do in your lessons? (Tots specific)admin2020-05-30T15:32:35+00:00
Our lessons focus on teaching you how to be your child’s personal swimming teacher. We aim straight for independent swimming, including breathing, in order to teach babies and toddlers how to rescue themselves completely unaided. Our lessons avoid unnecessary flotation aids which can become a crutch, and will need to be removed at some point.
What should we wear/bring? (Tots specific)admin2020-05-30T15:32:43+00:00
We take any age of child from 12 weeks onwards. With our tots’ lessons, an adult will need to be in the water with the child to offer support and for safety – this means we have no height or ability restrictions.
How much are your lessons? (all sports)admin2020-05-30T16:28:06+00:00
Our lesson prices vary from venue to venue due to differing prices we’re charged to hire the facilities. Please get in touch and let us know the lesson/class you’re interested in as well as the venue and we can tell you our prices. Please note, our weekly lessons are 48 weeks minimum per year: we don’t stop for half terms or public holidays – we continue all year, only stopping for around 3 weeks over Christmas (meaning we typically provide you with 49 weeks of lessons). Our prices also include VAT.
I’d like to arrange a FREE trial 😀 (all sports)admin2020-05-30T16:28:19+00:00
Great! Please contact us to arrange your FREE trial as soon as a space becomes available. Please note, we only offer FREE trials for weekly group lessons, not for crash courses, private/121 lessons or holiday clubs.
What do we do if we can’t make the free trial? (all sports)admin2020-05-30T16:28:31+00:00
Photography and videography of any kind on any device by any person in any area during Typhoon’s lessons, including poolside, changing areas or the general facility where other children may be present, by adults or children is strictly prohibited. This is not a Typhoon policy; this is a child protection issue for which there is no flexibility. We apologise if this seems draconian, but hopefully, you can agree that child protection is not an area to compromise on.
Do I have to commit to a long contract? (all sports)admin2020-05-30T16:28:48+00:00
Not at all! For our weekly lessons we don’t run in terms, we run week in – week out – your space is yours until you want to leave. We operate an ‘easy-in, easy-out’ policy: just give us 1 month’s notice when you want to leave 😢 but we’re confident once you see our lessons that you’ll want to stay! 💪
For ad-hoc lessons such as crash courses, 1-2-1’s/private lessons or holiday clubs, these are arranged on an as-and-when basis with no requirement to commit long term.
What locations are you at? (all sports)admin2020-05-30T16:28:58+00:00
We can’t guarantee how long it will take for space on a specific day/time to become available. We have a high demand for our lessons and we cannot predict when someone will leave our lessons and free up their space for you.
However, it’s worth mentioning that Typhoon always prioritises existing customers – customer loyalty means a lot to us. We will always take care of internal transfers before we offer spaces to our waiting list. Once you’re on lessons with us you become an existing customer and will receive that same priority treatment.
Therefore, we recommend to all our parents to be as flexible as possible when starting lessons with us. Once onboard, you can put in a transfer request and get the priority offer of your ideal day/time as soon as it becomes available (and before being offered to those not on lessons/on the waiting list).
When will my child be offered a free trial? (all sports)admin2020-05-30T16:29:30+00:00
As soon as you have completed your free trial form we will start looking for an available space. We always offer free trials to ensure the group is the right fit for you/your child. Understandably, we are in high demand, so the more flexible you can be with days/times you’re able to attend; then the quicker we can find a matching space.
Are parents allowed to sit and watch? (all sports)admin2020-05-30T16:29:36+00:00
Absolutely – and we encourage it! We sit our parents as close to the lesson as is safe and possible, you will need to remove all outdoor footwear if you’re poolside. We have nothing to hide and want you to see our lessons up-close
How do we pay? (all sports)admin2020-05-30T16:29:45+00:00
Unfortunately, we don’t offer discounts for siblings as we charge the minimum amount possible per child. If we offered sibling discounts we’d need to increase the price for the first child which would in effect cancel this discount out. Additionally, parents with one child would be penalised. By charging our lowest price for each child we’re as transparent and as affordable as possible to everyone.